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SHIPPING & RETURNS

SHIPPING POLICY

Thank you for visiting and shopping with 5Fin Fishing!

 

5Fin Fishing ships all orders via USPS/UPS/FEDEX. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

We try to ship same day as long as orders are placed before 2 PM Central time. All orders are processed within 24 Hours. Standard shipping typically takes between 2-8 business days, for most destinations. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via USPS/UPS/FEDEX. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at contact@5finfishing.com.

Return Policy  

Last updated: August 22, 2022

Thank you for shopping at 5Fin Fishing.

If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns. This Return and Refund Policy
has been created with the help of the [TermsFeed Return and Refund Policy
Generator](https://www.termsfeed.com/return-refund-policy-generator/).

The following terms are applicable for any products that You purchased with
Us.

Interpretation and Definitions  
 

Interpretation  
 

The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.

 

Definitions  
 

For the purposes of this Return and Refund Policy:

  * Company (referred to as either "the Company", "We", "Us" or "Our" in this
    Agreement) refers to Canady Enterprises, INC. DBA 5Fin Fishing, 14626 N
    56TH W AVE, Skiatook, OK.

  * Goods refer to the items offered for sale on the Service.

  * Orders mean a request by You to purchase Goods from Us.

  * Service refers to the Website.

  * Website refers to 5Fin Fishing, accessible from
    <https://www.5finfishing.com/>

  * You means the individual accessing or using the Service, or the company,
    or other legal entity on behalf of which such individual is accessing or
    using the Service, as applicable.


Your Order Cancellation Rights 

 

You are entitled to cancel Your Order within 14 days without giving any reason
for doing so.

The deadline for cancelling an Order is 14 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:

  * By email: contact@5finfishing.com

  * By phone number: 918-636-0233


We will reimburse You no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns  
 

In order for the Goods to be eligible for a return, please make sure that:

  * The Goods were purchased in the last 14 days
  * The Goods are in the original packaging

The following Goods cannot be returned:

  * The supply of Goods made to Your specifications or clearly personalized.
  * The supply of Goods which according to their nature are not suitable to be
    returned, deteriorate rapidly or where the date of expiry is over.
  * The supply of Goods which are not suitable for return due to health
    protection or hygiene reasons and were unsealed after delivery.
  * The supply of Goods which are, after delivery, according to their nature,
    inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.

This exclusion may not apply to You if it is not permitted by
applicable law.

Returning Goods  
 

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

14626 N 56TH W AVE  
Skiatook, OK  
74070

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.

Contact Us  
 

If you have any questions about our Returns and Refunds Policy, please contact
us:

      By email: contact@5finfishing.com

      By phone number: 918-636-0233
 

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